It’s no secret that here at Prince of Travel, we really, really love American Express.
What we love even more about them is their proprietary points program, Membership Rewards. If we’re recommending these types of points so much, then we have to address two major questions: why we love Amex’s rewards program, and how to actually use your card to its maximum potential and make off with your spoils.
There’s a reason that this article is titled “Do You Take Amex?” Unfortunately, being the #1 card for a consumer’s travel desires means that it isn’t always the card a merchant is happiest to see being used at their sales terminal – but more on that later.
Membership Rewards Are King
The Membership Rewards program is, in many ways, the “gold standard” of the Miles & Points game. The reason? Interchangeability.
To illustrate this, I want to use an example: Imagine you’ve banked enough points and cash to finally take an epic adventure somewhere in the world you always wanted to go. A place, perhaps, like the exotic continent of South America.
As you roam about the land, like Che Guevara did so many years ago on the back of his motorcycle, you realize that you need to pay in all kinds of different currencies. In Peru, you need the sol, in Bolivia the boliviano, and in Colombia and Chile two different types of peso.
As you fiddle with the wrong bills for the umpteenth time, you feel exasperated. What if there were one type of currency you could use or convert anywhere without having to juggle a half-dozen types of coin?
And then it hits you that your swaggering Yankee travel companion has that kind of power by using the evergreen (and ever-accepted) United States Dollar. You see, he can easily exchange his USD for local currency, or just use it on its own (albeit not always at the best value) while the locals just laugh and turn down the weird purple $10 CAD bill you left in your wallet.
Well, the American Express Membership Rewards point is much like the United States Dollar of the points world. It can be converted to airline miles, or exchanged for hotel points and free stays. This makes them the greatest type of point which you can own.
Before we continue, though, you need to be advised that all Membership Rewards points are equal, but some are more equal than others.
That is to say that American Express issues two distinct types of Membership Rewards (MR) points: the “regular” MR points earned on cards such as the Gold and Platinum series of cards, and the Membership Rewards Select points which are usually earned at higher rates on cards such as the Cobalt and Business Edge. These MR Select points cannot be transferred to frequent flyer programs, but still offer great value.
Am I the Only One Here Paying with Amex?!
As we alluded to earlier in this article, just because an Amex card is great for you as a consumer doesn’t mean that merchants perceive them as being the best value for their businesses. This is because of something called interchange fees, which are fees levied by payment networks on merchants.
So for every transaction made with a credit card, the issuer is given a tiny percentage by the merchant who accepted payment, something which has caused the merchants to successfully lobby for a lowering of said rates (although that process has been delayed due to COVID-19).
Notice a credit card issuer that’s missing from the lowering of interchange fees? That’s right, it’s American Express. This is because the average fee of an American Express card generally needs to be higher, in order to pay for those amazing points programs and services we love and enjoy.
Therefore, merchants will in many cases avoid accepting American Express altogether, as they don’t want to be dinged extra fees on their margins just to accept an additional class of credit card.
And it isn’t just the smaller merchants, either: the Loblaws leviathan chain of grocery stores only takes MasterCard and Visa, while Costco’s retail stores (though not costco.ca) ended their partnership with Amex in 2015, with the contract going to MasterCard in Canada and Visa in the United States.
How to Use Amex at More Places Than You’d Think
The main reason that you want to be using Amex, aside from getting those sweet sweet MR points from daily spend, is so that you can collect as many welcome bonuses on American Express cards as possible. This will allow you to rack up huge amounts of points much faster than just via daily spend, so long as you hit the minimum spend threshold.
As we have seen, the major obstacle is that many merchants don’t take it… or do they?
Enter the duplicity of the “No Amex” sign.
Many merchants will add a “No Amex” sign to a terminal, or have a handwritten sign in their own window. Technically, this can be in violation of agreements that the merchant has with their payment networks, as well as the code of conduct set out by the Government of Canada itself. No, seriously.
Therefore, if you’re shopping somewhere that you feel might take Amex, even if they don’t want to, you may as well attempt to insert your card and see if the transaction goes through. If it does, you’re gold!
Now sometimes you’ll be explicitly called out and told not to use the card – the clerk may refuse to hand you the payment machine, or a waiter will return your card. Don’t panic, and don’t be discourteous. After all, the person turning you down is often an employee who’s doing as instructed and doesn’t understand the “behind the scenes.”
If this occurs, you can either pay with a different card, or you can try a little trick – especially if you’re hopeless addicted to your smartphone like I am.
While we aren’t at Shenzhen levels of cashless transactions here in Canada, we do have the luxury of being able to use various payment apps such as Apple Pay, Google Pay, or Samsung Pay, all of which are freely available and easy to install on your phone.
A great way to get around the “No Amex” signs is to add your American Express card to your mobile wallet. Then, simply pay with your chosen app via contactless transaction.
While sometimes the attempt won’t work, you’ll be stupefied how often it actually goes through. Just remember to remain courteous, and if a manager insists you refund the transaction and pay via another method, politely refuse. You’ve already paid, after all.
You also have the option to report merchants who are in violation of their payment terms, but as the ancient saying goes, snitches get stitches. So don’t be going around reporting people willy-nilly – but do stand up for your rights as a consumer when you’re being subjected to blatantly unfair treatment.
For example, I can remember dining at a restaurant with an Amex sticker on the door, Amex paraphernalia at the cash register, and an Amex bill-holder at the end, but being instructed not to pay with my American Express Platinum Card! Needless to say, I took it upon myself to write a brief report over at TakeAmex.ca.
The next method to curtail the blackout is by buying gift cards or prepaid credit cards. For example, Loblaws doesn’t take Amex, but it is possible to buy gift cards for Loblaws-owned stores at merchants which do accept American Express.
As an added bonus, many stores that sell said gift cards are coded as grocery stores, and so pair well with cards like the American Express Cobalt Card that have grocery multipliers. This can be a fantastic way to hit a minimum spend and rack up some points along the way, all while shopping at retailers who might not take your card of preference.
The last method is somewhat similar to the gift card method, albeit it can incur fees. This is by using a bill-paying service such as Plastiq or PaySimply, which permit you to pay for certain kinds of bills or services that may not take American Express, or any credit cards at all for that matter.
You’ll be charged transaction fees between 2.29–2.85%, but at the end of the day, if you really need to hit a minimum spend or just use a credit card for a service that doesn’t accept them, these may be viable options.
My Tips on Maximizing MR Growth
Now we have some ideas on how to use your new American Express card, and we know why you want to hit those minimum spends. But you may be asking: how else can I maximize the returns on these credit cards so I can meet my travel goals in the future? How can I hit minimum spends faster?
I’m glad you asked these questions, and it’s not like they’ve gone unanswered. Ricky has addressed this on the blog several times, but I just want to give you a few of my favourite tricks.
The first is finding ways to hit minimum spends by prepaying bills, especially subscriptions, if you have the funds. My favourite choices are things like car insurance, annual Netflix subscriptions, and gym memberships. To use the car insurance example: if your premium is, say, $1,200 for the year, it may seem like a steep one-time payment until you realize that’s 1,200 MR points, $1,200 towards a minimum spend, and $100 not being debited from your bank account every month.
Another one I frequently use is to pay for a group meal with friends and have them reimburse you with cash – your pals get to go home and pay you back at their convenience, and you get closer to your minimum spend all while racking up bonus points on dining multipliers.
In that time before COVID-19 that feels like a forgotten memory, I also engaged in multi-player mode, wherein my friends and I referred one another to American Express cards we desired and could meet the minimum spending for. Sadly, the referral bonuses that used to make this so lucrative have been lowered, in part because of the ongoing health crisis.
However, to quote H.P. Lovecraft: “That is not dead which can eternal lie, And with strange aeons even death may die.” While you can still trade referrals with your household or close friends at the moment, it is not anywhere near as lucrative as it once was, so we hope to yet see the glorious resurrection of American Express referral bonuses in the future.
Conclusion
Without a doubt, American Express Membership Rewards is the gold standard of travel points for would-be Canadian globetrotters. At the same time, there are not-so-insignificant hurdles to overcome in order to maximize your gains from the program.
If you follow the steps we’ve outlined here, you’ll find it much easier to use your Amex card at various businesses, and you’ll also be able to earn even more points by bringing in anybody who would be interested in joining in on your Miles & Points journey.
Until next time, may your points account be ever-replenished.
Amex these days is very competitive.There are two ways for merchants to accept Amex. One is through getting a merchant account directly, with pricing that varies. Another is using the opt blue program. The opt blue program is a tiered system. For most merchants, a chip and pin or Apple Pay transaction under $500 has a total cost (from Amex, their merchant services might add who knows what on top of that) of 1.75%. A world elite MC is 1.96% by comparison. The only exception is the restaurant industry which is quite expensive.
Years ago Amex was expensive and many merchants hadn’t looked into Amex pricing again.
Given the effects on the economy by Covid-19, I feel rather bad using my Amex at smaller/local/mom&pop businesses and resort to my Visa/MasterCard.
Not just Amex but I can’t for the day when all merchants take a form of digital payment. No more cash!!
As a business owner of-course I preferred interac/debit/cash or cheque payments from all my clients but gave the option of credit card for a mark up price. (Payment was through virtual terminals at Square or something to avoid local merchant agreements with monteris or other bank payment processors which I remember were charging 3.5% for amex on average in 2008-2012 during the time I had my retail store in North York. It’s either that or just offer one-price and mark up costs by 2% or so to cover processing costs; or simply don’t accept ccards (business perspective)
We live in the Philippines and we have a Cathay Pacific AMEX Elite Card. We will be moving back to the US in August. Will we be able to get a AMEX card there in the US to match what we have here? The current card we have has approximately $30K USD limit. If they will match it, what card would be our best option. I am Hilton Honors Diamond and Cathay Pacific Silver. We love to travel and stay primarily at Hilton properties around the world when available.
Thanks im advance.
Craig
Yes, you should be able to do an Amex Global Transfer to the Amex US Hilton cards.
Thanks Ricky and Kirin for this great article!
I know you don’t suggest to buy the Marriott points from the promotion now. Is there anything else I can do to get hotel points beside getting the Amex Hilton Aspire card? Thank you in advance Ricky!
Sounds like a good initial plan to me, but I would say that there should still be some value in the new Aeroplan program, so I’d probably go for a hedged strategy (cashing out some MR points at 2cpp and keeping some in Aeroplan) vs. cashing everything out. Getting at least 2cpp for your Aeroplan miles in the new program should still very much be doable, I feel.
After getting the Aspire, you can also get the other US Hilton cards after a few months. You can also get the Canadian and US Bonvoy cards to rack up the hotel points too. As for buying points, I don’t recommend purchasing speculatively, but if you have a high-value hotel redemption in mind where it makes sense, then by all means go for it (both the 60% Bonvoy bonus and the 100% Hilton bonus that they frequently run).
I’ve tried the gift card technique a couple times, but after misplacing a $100 gift card, I don’t do it any more.
That takeamex.ca website is gold! I get it that mom and pop shops want to preserve margins, but there are some I am very loyal to and I don’t appreciate their lack of loyalty back in terms of not letting me use my amex. Time to report!