How to Access Priority Pass Lounges

Priority Pass is the world’s leading program for independent airport lounges. Membership in Priority Pass allows passengers to access over 1,300 lounges worldwide, making it one of the best ways to ensure uninterrupted lounge access on all your travels.

Having a separate lounge membership can be handy if you’re flying in economy and don’t have access to a lounge with a business class or First Class ticket. Even if you have elite status with an airline, Priority Pass can still come in handy if you find yourself travelling on a different airline alliance as a one-time exception.

Let’s look at everything there is to know about the Priority Pass program, including which credit cards include Priority Pass membership, how you can enroll, how many guests you may bring, and which lounges you have access to, to help you make the most of your membership.

Priority Pass via the Amex Platinum Cards

The Priority Pass website lists a handful of membership packages, which would apply if you were looking to purchase an annual membership outright.

However, there’s almost no reason to purchase one of these memberships directly. Instead, the most common way of obtaining a Priority Pass membership is to get a premium travel credit card that automatically grants you Priority Pass memberships of varying levels. 

The American Express Platinum Card and Business Platinum Card from American Express are the prime Canadian-issued candidates for those looking to enjoy the benefits of Priority Pass. That’s because these cards come with a Priority Pass Select membership, which grants free unlimited visits to airport lounges worldwide for the cardholder and one guest.

You aren’t able to purchase a Select membership outright, even if you wanted to. It only comes as a side benefit on high-end travel credit cards.

The annual fee for both the personal and business Platinum Cards has been recently hiked to $799 (all figures in CAD). However, both cards feature a $200 annual travel credit, while the personal Platinum Card comes with an additional $200 annual restaurant credit. Therefore, you’re looking at a net cost of $399 for the Amex Platinum Card and $599 for the Business Platinum Card.

Given their annual fees, unlimited lounge access for you and a guest can be an excellent value proposition if you can make use of Priority Pass lounges often enough.

Keep in mind that the Platinum Card and Business Platinum Card have additional lounge benefits in addition to Priority Pass, such as providing access to Plaza Premium and Centurion Lounges worldwide, and it can be confusing to keep track of them all.

Another benefit of these cards is that supplementary Platinum and Business Platinum cardholders are also entitled to their own Priority Pass Select memberships. This can be very useful if you’re travelling as a family or larger group, as having two Priority Pass memberships will let you bring four people into the lounge in total.

The $250 fee on a supplementary card is still much more affordable than the $399 or $599 net cost of getting another Platinum or Business Platinum, although it doesn’t come with the signup bonus, of course. Furthermore, it’s much cheaper than paying for a separate Priority Pass membership.

Unfortunately, upon cancelling your card, your Priority Pass membership gets cancelled immediately, too.

Before moving on to other Canadian cards that come with Priority Pass perks, know that several US credit cards come with Select memberships as well, including:

• Amex US Platinum Card
• Amex US Business Platinum Card
• Amex US Marriott Bonvoy Brilliant Card
• Chase Ritz-Carlton Card
• Chase Sapphire Reserve
• Capital One Venture X

Most US premium credit card products allow you to bring in two guests for free, unlike the Canadian cards that only allow one guest.

If you dabble with credit cards on both sides of the border, you may find yourself with access to far more Priority Pass memberships than you’ll ever need, and you should prioritize the US-issued memberships over the Canadian ones because of the more generous guest policy.

Priority Pass via Other Canadian Credit Cards

There are a handful of other Canadian credit cards that include an annual lounge membership as part of their ancillary benefits, although the number of lounge visits they offer is typically limited. After you’ve used up all the lounge visits, you’ll be charged $35 (USD) per visit.

In recent years, many credit card issuers have severed ties with Priority Pass and have partnered with Dragonpass instead. Because of this, the number of Canadian credit cards with Priority Pass as a perk is less than what it used to be.

Currently, aside from the Platinum Cards from American Express, the following Canadian credit cards include some form of lounge access membership:

With Complimentary Passes

• Scotiabank Platinum American Express Card ($399 annual fee, 10 complimentary visits to Priority Pass lounges per year for the primary cardholder, four complimentary visits for supplementary cardholders)

With Pay-Per-Entry Membership

• Scotiabank Gold American Express Card ($120 annual fee, 35% discount on Priority Pass Standard membership, access to Priority Pass lounges costs $32 USD per visit)
• American Express Aeroplan Reserve Card ($599 annual fee, access to Priority Pass lounges costs $35 USD per visit)
• American Express Aeroplan Business Reserve Card ($599 annual fee, access to Priority Pass lounges costs $35 USD per visit)
• American Express Gold Rewards Card ($250 annual fee, access to Priority Pass lounges costs $35 USD per visit)

Of these, the Scotiabank Platinum Amex is the most generous, with 10 complimentary lounge visits and four for any supplementary cardholders. With a relatively lofty annual fee of $399, you’d generally be much better off getting an Amex Platinum or Business Platinum for their far superior Priority Pass memberships at a similar cost.

How to Enroll in Priority Pass

After applying for any of the above credit cards, you can simply call the number on the back of your card and ask to be enrolled in your Priority Pass benefit. For American Express cards, you may also submit a request through Live Chat.

Your card’s card issuer will generate a new Priority Pass membership for you, and the membership card will then be shipped to you in 7–10 business days.

Moreover, for your convenience, and in the event that you have imminent travel plans, you can also ask the agents for your enrolment code. With the code, you can set up your online Priority Pass account right away. Most, if not all, affiliated lounges can be accessed using the Digital Membership Card with QR code found on the Priority Pass app.

Once you receive the Priority Pass card in the mail, you might find it helpful to add a sticker or something to indicate which credit card it’s associated with. As you obtain more and more credit cards with Priority Pass, it can be easy to mix up all of the membership cards since they all look the same.

Which Lounges Do You Have Access To?

The Priority Pass program was founded in 1992 and today encompasses over 1,500 airport lounges worldwide. No matter where your travels take you, chances are there’ll be a Priority Pass lounge somewhere along your journey.

Some of these lounges are generic “contract lounges” by independent lounge operators, while others are operated by individual airlines who have signed a deal with Priority Pass to allow access to its members as well.

The Priority Pass website has an excellent Lounge Finder feature, which lets you know which lounges are available to you at the airport you’re flying out from. The website also contains information on opening hours, amenities, lounge location, and any access restrictions in place.

For example, some lounges only allow access for Priority Pass members during certain times of day, or within a certain number of hours before your flight’s scheduled departure time.’

Pay close attention to this information, since it’s often the case that only a portion of the lounges at that airport are actually available to you, depending on which terminal/concourse/wing your flight is departing from. If you do happen to find yourself with multiple lounge options, consider engaging in some lounge-hopping to see which one you like best.

Keep in mind that not all lounges are created equally. For every gem of a lounge in the Priority Pass network, there’s a dud somewhere on the opposite end of the spectrum.

You’ll want to use the Lounge Finder to get a preview of which lounges are available to you on your upcoming trip, and then look for reviews to see how they stack up against each other.

Some of the best lounges in the Priority Pass network we’ve featured include the Jewel Changi Lounge in Singapore and the Fiji Airways Premier Lounge in Nadi.

A few other lounges that might catch your eye include Canada’s very-own SkyTeam Lounge in Vancouver International Airport (YVR), one of the two Star Alliance Lounges in Paris Charles de Gaulle, and the Aspire | Air Canada Café at Billy Bishop Toronto City Centre Airport (YTZ)

From a Canadian perspective, you’ll enjoy regular Priority Pass lounge access if your home airport is one of the below:

• Toronto Pearson (YYZ): KLM Crowne Lounge (International), Plaza Premium Lounge (Terminal 1, Domestic), Plaza Premium Lounge (Terminal 3, Domestic), Plaza Premium Lounge (Terminal 1, International), Plaza Premium Lounge (Terminal 3, International), Plaza Premium Lounge (Terminal 1, Transborder), Plaza Premium Lounge (Terminal 3, Transborder)
• Toronto Billy Bishop (YTZ): Aspire Lounge/Air Canada Café
• Vancouver (YVR): SkyTeam Lounge (International), Plaza Premium Lounge (Domestic, Pier C), Plaza Premium Lounge (Domestic), Plaza Premium Lounge (International), Plaza Premium Lounge (Transborder)
• Montreal (YUL): National Bank Lounge (International), Air France Lounge (International)
• Calgary (YYC): WestJet Elevation Lounge (Domestic/International), Aspire Lounge (International), Aspire Lounge (Transborder)
• Edmonton (YEG): Plaza Premium Lounge (Domestic & International), Plaza Premium Lounge (Transborder)
• Ottawa (YOW): Aspire Salon Lounge (Domestic/International)
• Quebec City (YQB): V.I.P. Lounge by Club Med
• Winnipeg (YWG): Plaza Premium Lounge

One thing to note is that individual lounges reserve the right to turn away Priority Pass members if the lounge is overcrowded. That’s one of the drawbacks to lounge memberships like this – if the program gets too popular, certain lounges might not have enough room to accommodate everybody.

You should also keep in mind that lounges will always prioritize business class or First Class passengers over Priority Pass or other lounge memberships. There’s always a chance that you’ll be turned away if you’re trying to enter a few hours before a flight the lounge is contracted to service.

Things tend to balance out in the long run, perhaps by the lounge expanding its capacity or dropping out of Priority Pass entirely, but in the meantime, it’s unfortunate that some passengers get turned away purely due to space constraints.

What About Priority Pass Restaurants?

A few years ago, Priority Pass began partnering up with establishments outside of lounges, such as restaurants and bars, at various airports around the world. Guests could benefit from a $28 (USD) credit to spend in lieu of having lounge access.

This opened the door to getting lots of free food and drinks while waiting for your flight – and at restaurant quality too, rather than run-of-the-mill lounge snacks and sodas.

This generous practice was clearly quite unsustainable, and as of August 2019, all American Express-issued Priority Pass memberships no longer provide the credit on restaurants, bars, and other “non-lounge airport experiences”.

To enjoy the restaurant and other airport experiences with Priority Pass, you’ll have to either purchase a separate membership or look at some Priority Pass memberships from US credit cards, such as Chase or Capital One.

Conclusion

Getting consistent lounge access when you travel is one of the many pieces of the puzzle when it comes to leveraging travel rewards, and a Priority Pass membership is something that I never travel without.

With the American Express Platinum Card and Business Platinum Card offering one of the most powerful memberships you’ll find anywhere, there’s no reason not to give it a try and treat yourself to a more comfortable airport experience the next time you fly.