There’s a wide range of outcomes when interacting with customer service representatives, and the art of hanging up and calling...
Read moreKirin debuts with a think-piece on our favourite question to ask when we pay for stuff. Why do some merchants...
Read moreIt’s confession time: I sometimes miss my credit card payment deadlines. “Always pay off your bills on time and in...
Read moreIn recent weeks, there have been a few instances of Aeroplan call centre agents quoting a much lower maximum permitted...
Read moreHow does Air Canada’s new goodwill policy, which allows customers to convert unused ticket value into Aeroplan miles with a...
Read moreRBC Avion points are known for their ease of earning and versatile redemption options. Let’s compare the many ways to...
Read moreThe Visa Infinite Privilege series of credit cards represents the top-of-the-line offerings from RBC, CIBC, and TD. Let’s break down...
Read moreT.J. has the lowdown on flight pass products around the world. Which airlines allow you to book a bundle of...
Read moreWe take a look at how hotel corporate codes work, the savings they can provide, and the important things to...
Read moreAmex US has introduced a suite of new benefits through the rest of 2020 in light of the pandemic. What...
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